ACNE SKINCARE AT ITS BEST
Our Australian made, patented marine-complex salt has revolutionised the way we deal with acne prone skin. Our no nasties formula means no more harsh strip and burn side effects.
DISCOVERED IN NATURE, PERFECTED BY SCIENCE
It all started with the discovery of a compound that is unrivalled in its ability to deal with the root cause of acne. real-u developed groundbreaking skincare technology around this compound that represents a massive leap forward in the way we deal with oily and acne prone skin. With our patented marine-complex salt, we can avoid harsh chemicals like Benzoyl Peroxide and Salicylic Acid that are known to strip, burn and damage the skin. Instead, our range works with your skin to clear and control acne whilst simultaneously rebuilding the health of your skin.
In 2015 our advanced acne skincare was released to the world and we haven’t looked back.
Our signature 3-Step program gently and effectively delivers the 4 key benefits to help break the acne cycle.
Promotes the normalisation of sebum (oil) without drying the skin - excess oil is one the biggest contributors in the formation of pimples and acne.
Inhibits acne causing bacteria - supporting your skin's protective barrier prevents the acne-causing bacteria (p-acnes), from taking over and keeps your skin in balance.
Anti-inflammatory - reducing the swelling and inflammation aids the healing process.
Healing and strengthening skin cells - antioxidants heal, repair and strengthen skin cells which play an important part in achieving clear, healthy skin.
The secret to clear, healthy skin lies in our 3-Step Program, which makes taking care of your skin easy.
Shipping PolicyWe dispatch all products within 1-2 business days and use Australia Post to have your parcels delivered as quickly as possible.
For more info please see: https://real-u.com.au/terms
Missing or Incorrect items
It’s important to us that you receive your items on time and in good condition, unfortunately sometimes human error does occur. If you have received your parcel and you either have an incorrect or missing item, simply contact our customer support team via email@example.com
Include a pic of the order you received in the original packaging and we will organise a replacement for you ASAP!
Damaged or Faulty Items
If you have received your parcel and your items have been damaged in transit, please contact our customer support team via firstname.lastname@example.org
In line with health and safety regulations, we can only offer refunds on returned items that are unopened, in their original, new condition.
All requests for refunds must be received within 14 days of the delivery date. We will refund you for the cost of the products only. No shipping cost are refundable, including outgoing shipping costs that were originally covered by real-u. Return shipping costs are the responsibility of the customer, we recommend that you use a trackable, insured service as we cannot take responsibility for returns lost in transit.
Everyone’s skin is different and responds differently and although real-u has been proven to be very effective for most people there are many factors that can contribute to acne both internally and externally. This is why we can't guarantee results, as much as we wish we could. For this reason, we have made available ‘Travel packs’ for you to try first to see how your skin likes real-u.
For more information please see: https://real-u.com.au/pages/returns