Payment and Fees Policy

This policy is to be read in connection with the Vendor Terms available at http://www.buyaussienow.com.au/vendor-conditions-of-use and any other policies, standards or documents referenced in the Vendor Terms or which are made available on the Website from time-to-time. By registering your Business and selling your Products on the Marketplace, you agree to be bound by this policy and our Vendor Terms.

Any defined terms used in this policy have the meaning given to it in the Vendor Terms.

If there is any inconsistency between this policy and the Vendor Terms, the Vendor Terms will prevail to the extent of the inconsistency.

We reserve the right to vary this policy at any time. We will endeavour to provide existing Vendors with reasonable notice of any material changes to this policy

Transaction Fees

All transactions made through the Marketplace will incur a transaction fee in exchange for our Services, which is calculated as a percentage of the total amount paid by the Customer to you for the purchase of your Products ("Sale Price"), as well as a fee in exchange for our payment handling and disbursement services (collectively, the "Transaction Fees").

The Transaction Fees applicable to the sale of any Products on the Marketplace are specified below:

Fee

Amount
Transaction fee 8% of the sale price
Payment handling and disbursement fee 3% of the price and postage and handling costs plus $0.30 (per Vendor)

 

The Transaction Fees are payable to Buy Aussie Now in relation to each sale or transaction made by you on the Marketplace.

The Transaction Fees will be deducted from the Sale Price of the Products sold after payment is made by the Customer, and will be reflected in the payment you receive.

The Transaction Fees are non-refundable in the event of changes of mind, cancellations or refunds for whatever reason.

Unless otherwise stated, all Transaction Fees are quoted in Australian Dollars.

If for any reason we are unable, or fail to, deduct the Transaction Fees from the amount paid to you, we may attempt to collect the Transaction Fees from you using other collection mechanisms, including by sending you an invoice or charging other payment methods on file with us.

Fee Avoidance

Any action taken by a Vendor to avoid paying the Transaction Fees is strictly prohibited. 

As a Vendor, you must not contact a Customer or user to encourage them to purchase your Products outside of the Marketplace, in exchange for discounts, lower pricing, benefits or for any other reason that is designed to complete a transaction outside of the Marketplace in order to avoid paying fees or charges. 

Payments to your Account

The Sale Price of any Products sold by you via the Marketplace will be collected by Buy Aussie Now or a third party payment processor used by Buy Aussie Now. 

The Sale Price of all Products sold, minus any Transaction Fees, third party fees, or other applicable charges, will be transferred directly to the bank account specified by you.

Buy Aussie Now will instruct our payments partners to initiate a payment to your nominated bank account twice monthly on a reoccurring basis to settle all payments owed to you in relation to Products sold via the Marketplace ("Settlement Date"). Any orders that occur within 14 days of the next scheduled Settlement Date will roll over into the next payment period and will be paid to your account on the following Settlement Date.

If the Settlement Date is scheduled on a day that is not a business day (Monday to Friday, excluding bank holidays) then payment will occur on the next business day.

The Settlement Date may differ between Vendors, and payment processing times may differ in some instances due to reasons outside our control and you may receive your funds before or after the expected Settlement Date. Any changes you make to your nominated bank account details may also result in a delay in payment.

You may view your transaction statements on the Website, which will be updated periodically and will detail all sales and fees activity in relation to your Account.

To ensure prompt payments to your bank account on the Settlement Date, you should ensure that any bank details that you provide are valid and correct. Buy Aussie Now is not responsible for any payments made in error or which are not received by you due to the provision of incorrect bank account information by you.

We may be required to hold your funds and delay any disbursements if we suspect that there has been any instances of fraud or suspicious activity, or if we are required to participate in an investigation in relation to transactions made by you, or if we are required to do so by law.

If there is a payment dispute between a Vendor and a Customer, we may also hold the funds until such time as the dispute has been resolved.

Third Party Payment Processors

Buy Aussie Now has engaged third-party service providers to perform many of the services related to payment processing.

Specifically, Buy Aussie Now uses Stripe to process payments made on the Marketplace.

By using the Marketplace, and accepting payments from Customers via the Marketplace, you may be required to comply with Stripe's terms and conditions. We encourage you to review and familiarise yourself with these terms.

You acknowledge that we may share your personal or transactional information with those third party service providers as necessary in order to process payments.

If we receive notice that you have violated a third party payment provider's terms and conditions, we may at our sole discretion take action against your account to comply with their policies and/or suspend the relevant transaction or your Business from the Marketplace.

You should also be aware that third-party payment processors may independently monitor transactions for sanctions compliance and may block transactions as part of their own compliance programmes. Buy Aussie Now has no authority or control over the decision-making of these third parties.

Buy Aussie Now is not responsible or liable, directly or indirectly, for the actions or omissions of a third party payment provider.

Taxes

Unless an exception applies, you will be required to pay GST in relation to the sale of your Products on the Marketplace. 

You agree that you are responsible for any GST, sales tax, or other taxes that apply to the sale and purchase of any Products on the Marketplace. If you have any questions or require more information about your tax obligations, we suggest that you contact the Australian Taxation Office or seek independent tax advice from a qualified professional.

If we are required to pay any taxes in relation to the sale of your Products, or remit GST to the Australian Tax Office on your behalf, you agree to indemnify us for any such payments and promptly repay us for such costs upon notice. We may also deduct any such amounts owed from any payments required to be paid to you by Buy Aussie Now.

You will also be required to pay GST in relation to any Transaction Fees charged by Buy Aussie Now to you, in relation to the sale of Products on the Marketplace.

Contact

If you have any questions or concerns, you may contact us on the following contact details: hello@buyaussienow.com.au.