Butt Naked Body

Less worry. More naked.Butt Naked is an Aussie born + bred skincare company curating clean, simple and honest plant-based skinfood, without compromising on quality, the environment or ethics.Inspired by real-life + real people, we strip it back to basics because self-care should be easy, fun, personal and compassionate.Free from animal-derived ingredients, palm oil and certified cruelty-free, means skinfood junkies and furry friend lovers can make compassionate choices without compromise. Butt Naked donate 5% of profits to save-a-dog scheme.

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Policies

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Policies

Shipping Policy

How much? $9.95 flat rate for anywhere in Australia How long? 4-10 business days, within Australia Tracking? Tracking will be provided for all orders, so you know where our naked butts are at all times. Things you need to know? We like being Butt Naked on weekends and public holidays. So your order will be dispatched the following business day. If a delivery is returned to us by the courier for no fault of our own, the customer will need to pay re-shipping costs. For example, if you entered the incorrect address or if the customer failed to pick up the order from the collection location in due time after a card is left by the courier. We will endeavour to ensure goods are delivered to you within the timeframes outlined for Standard delivery, however, we will not be liable for late delivery by Australia Post or Couriers Please. Late delivery does not entitle you to cancel the purchase. Butt Naked's obligations in relation to delivery end when goods are collected by Australia Post or Couriers Please for delivery to your nominated delivery point. All orders are sent via Australia Post or Couriers Please

Return Policy

Any item purchased online at can be refunded if the purchaser returns it within 30 days of purchase. If a product received is in a faulty condition or is not as shown to you as on the Website, you are entitled to a refund, repair, exchange or credit. Change of mind? It happens, if you're not entirely happy with the product, we can offer you an exchange or refund within 30 days of purchase. This excludes delivery and re-delivery costs, for items which meet the Change of Mind Return criteria. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our Naked Butts, will not be able to do anything about your order once 30 days have passed. Unfortunately, we do not refund, or exchange opened or used products. Shipping costs are the responsibility of the customer and are non-refundable. Please send your order back to: Butt Naked Body Po Box 2008 Narre Warren 3805 Victoria Your refund will be processed once the team at Butt Naked have received and approved your returned item. We will notify you with confirmation, and your refund will be processed to the original method of payment. We recommend using a tracked service to return the goods as all transport risk is the responsibility of the sender. If you have an issue with your product or delivery, please contact us to discuss your options via our online contact form here. If getting in touch about a return, please include your order number and product details in the email. We do not have control over our chosen couriers, so please be mindful when ordering for time-specific occasions (e.g. birthdays, Christmas.) We do not refund if you order does not arrive on time or if the Courier has attempted delivery. We will endeavour to ensure goods are delivered to you within the timeframe outlined for Standard delivery; however, we will not be liable for late delivery by our third-party couriers. Late delivery does not entitle you to cancel, exchange or refund your purchase. Our obligations with the delivery end when the order has been collected by the Courier for delivery to your nominated delivery address.